Recording is always disclosed
Every screening greeting states the call is recorded before any recording starts. That’s enforced in the software itself: no code path can record first.
Security & privacy
Built like it’s guarding your own mother. Because it is.
Screening someone’s phone calls is a serious responsibility. Here is exactly how we handle recordings, data, and consent, in plain English.
The rules we build by
Privacy commitments
Known callers are never screened
Trusted contacts ring straight through. No screening, no recording, no log entry. Your parent’s private life stays private.
Recordings are locked down
Call recordings live in private storage and open only through expiring links, only for your family’s accounts. We never sell or share data. Ever.
Scam texts are summarized, not archived
The text-filter keeps redacted snippets (enough to show you what was blocked), never the full message body.
Phone numbers are masked in our systems
Application logs never contain readable phone numbers: they’re one-way hashed. Raw numbers exist only in the encrypted database.
Consent is a hard gate
Protection is set up with your parent’s consent, recorded with a timestamp. It’s their phone; they can have screening turned off at any time.
Safety by design
Fail safe, never silent
If any part of our screening service has an outage, unknown calls fall back to polite message-taking. They are never rung through unscreened, and callers never hit dead air.
Real emergencies have a path: your family’s trusted contacts always ring through, and family-emergency calls always escalate to a human decision.
Security questions or reports: support@example.com.