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Getting started

Set up call screening for your parent

Setup takes about five minutes and nothing on your parent's phone changes for them day to day.

  1. In the app, tap Add a line and enter your parent's phone number.
  2. We detect their carrier automatically and show the exact forwarding code to dial on their phone. Dialing it tells the carrier to send unanswered calls to their personal screener.
  3. Have your parent dial that code once (or do it together on a visit). You'll hear a short confirmation tone.
  4. We place a live test call to confirm forwarding works. When the line shows Verified, you're done.

Known contacts always ring straight through — only calls from unknown numbers are screened. If the test doesn't verify, see "A call didn't ring through — why?".

Still need help?

Open the chat in the corner. Our assistant can walk you through it or connect you with our team.